Greets staff board view
A greet arrives as a card and a tile, carrying everything the guest told us and a handful of things that need you to move. This course is how to read them, what each alert actually means, and which ones have a clock on them.
The board and the list
Signing in, and what you can see
A greet, end to end
Two screens, one queue knowledge check
The card at a glance
The banner stack
When the contact details don’t match
Reading a card knowledge check
What the board is for
Reading a tile from across the shop
The wall board knowledge check
The detail view, section by section
GROW codes, and what not to type
What they took back out
Opening a greet knowledge check
Wants to leave — closing the loop
Engine Prep — the three-minute rule
A rough check-in
The three that need you now knowledge check
Finding a greet from earlier
Removing a greet, and why it asks why
Housekeeping - knowledge check